Privacy Policy

Privacy Policy (Makko Brothers Credit Limited)

Effective Date: 1 September 2025

Makko Brothers Credit Limited (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, national ID/passport, financial information, employment details.

  • Non-Personal Information: Browser type, device information, IP address, and website usage data.

  • Sensitive Information (only when necessary): Credit history, bank account details, income details.

2. How We Use Your Information

We use your information to:

  • Process loan applications and manage accounts.

  • Verify identity and comply with legal and regulatory requirements.

  • Provide customer support and communicate with you.

  • Improve our services and website functionality.

  • Prevent fraud, unauthorized transactions, and ensure security.

3. Sharing of Information

We may share your data with:

  • Regulatory Authorities such as the Reserve Bank of Malawi, when required by law.

  • Credit Bureaus for credit checks and reporting.

  • Third-Party Service Providers who assist in operations (IT, payment processing, data storage).

  • Business Partners only with your consent.

We do not sell your personal data to third parties.

4. Data Protection & Security

We implement strict technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal data.

  • Request corrections or updates to inaccurate data.

  • Withdraw consent to processing (where applicable).

  • Request deletion of your data, subject to legal and contractual obligations.

6. Cookies & Tracking

Our website may use cookies to enhance user experience. You can adjust browser settings to refuse cookies, but some features may not function properly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Makko Brothers Credit Limited
Email: contact@makkobrothers.com
Phone: +265998123673
Office Address: Henderson Street, Developments House, 2nd Floor Room 218 Blantyre